Privacy <em>Policy</em>
1. Introduction
CasinoScout Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trustedcasinoscout.co.uk.
We are registered under the UK Data Protection Act 2018 and comply with the UK General Data Protection Regulation (UK GDPR). Our data controller registration number is available on request.
Summary: We collect only what we need, we don't sell your data, and you have full rights over your personal information.
2. Information We Collect
2.1 Information You Provide
When you contact us via our contact form or email, we may collect your name, email address, and any other information you choose to include in your message.
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device, including your IP address (anonymised), browser type, operating system, referring URLs, and pages visited. This is collected via cookies and similar technologies.
2.3 Cookies
We use cookies to improve your browsing experience, analyse site traffic, and personalise content. See our Cookie Policy for full details on which cookies we use and how to manage them.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Improve our website content and user experience
- Comply with legal obligations
- Detect and prevent fraudulent or abusive activity
- Send you updates if you have opted in to receive them
4. Affiliate Relationships & Third Parties
CasinoScout contains links to third-party casino websites. When you click on these links, we may receive a commission. We are required to disclose this under UK advertising law.
We do not share your personal data with these casinos. When you visit a casino website, their own privacy policy applies. We encourage you to read it before registering.
We use the following third-party services which may process your data:
- Google Analytics — website traffic analysis (anonymised IP)
- Cloudflare — content delivery and security
- Mailchimp — newsletter delivery (only if you have opted in)
5. Legal Basis for Processing
We process your data on the following legal bases under UK GDPR:
- Legitimate interests — website analytics, fraud prevention
- Consent — cookies (non-essential), newsletter subscription
- Contract — responding to your enquiries
- Legal obligation — compliance with applicable laws
6. Data Retention
We retain personal data only for as long as necessary for the purpose it was collected. Contact form submissions are deleted after 24 months. Analytics data is retained for 26 months.
7. Your Rights
Under UK GDPR, you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, email us at privacy@CasinoScout.co.uk. We will respond within 30 days.
8. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a prominent notice on our website or, where we have your email address, by email.
10. Contact
For any questions about this Privacy Policy, contact our Data Protection contact at privacy@CasinoScout.co.uk or write to CasinoScout Ltd, 20 Fenchurch Street, London, EC3M 3BY.